Recent Posts51
General DDO Discussions / Re: Mabar, The Endless Night Festival - Banning!!
« Last post by Rumbaar on November 11, 2010, 08:31:50 AM »Well now it seems it was all an automated error.
The fact the 'automated' e-mail had, at least, two different version I've seen with wording incorrect in one. Would indicate to me more than an automated process was involved in this error.
Also the fact it was 7+ days after the event and this statement about a Games Master investigated either means it's a lie when it's automated or not a lie and human is at fault. Either way there is internal 'exploit' trouble within Turbine.
Quote from: Tolero
Last night, some DDO players received erroneous temporary suspensions or warnings regarding an exploit. Due to a technical issue in our exploit suspension process some players participating in the Mabar festival event were incorrectly notified of a rules violation. Any accounts that were temporarily banned as a result of this issue will have their account access restored and will be credited 100 Turbine Points. Any accounts that received warnings will have those warnings removed from their record.
This error was an isolated incident and should have no further impact for any DDO players. As always, we welcome player feedback on all aspects of DDO and continually seek to improve the quality of the service we provide to players.
We sincerely apologize for any inconvenience or confusion and thank you for your patience while we worked to resolve the issue.
The fact the 'automated' e-mail had, at least, two different version I've seen with wording incorrect in one. Would indicate to me more than an automated process was involved in this error.
Also the fact it was 7+ days after the event and this statement about a Games Master investigated either means it's a lie when it's automated or not a lie and human is at fault. Either way there is internal 'exploit' trouble within Turbine.
Quote from: Tolero
Less than a percent of users were impacted by the issue, but we will be contacting all of the impacted accounts. Note that if your contact info in your account is incorrect that you may not receive the email, but the lifting of the suspension will still happen.More people were affected by Offer Wall and/or Premium->Free account downgrades but they didn't do anything. The fact that there is this token offer of 100TP would indicate to me more than a percent of users [but I guess with a million inactive accounts a less than percent would be a high number of actual users] were affected it as was serious internal issues.
Quote from: Tolero
Still reading, but did want to clarify: there was an exploit in the summoning chamber, but it has been fixed with today's patch. We are also reviewing our exploit suspension process in detail. Thanks for your patience and very sorry for the inconvenience!I did 5 summoning runs, with 1 failure. But it's a combat 'public' instance with 16+ people that you do not choose and have no way of even knowing are in your instance. But their poor game mechanics lump all people within that instance as exploiters. Pathetic.
